Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from Claw Charms.com (the “Site”).

Personal Information We Collect

When you visit our site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the site, we also collect data on the specific pages or products you view, what websites or search terms directed you here, and how you interact with the site. We call this "Device Information."

Email Marketing: With your consent, we may send you emails about our store, new products, and updates.

Text Marketing: With your consent, we may send text messages about our store, new products, and updates, including checkout reminders.

We collect Device Information through the following methods:

  • Cookies: Data files placed on your device or computer, often containing an anonymous unique identifier. To learn more about cookies and how to disable them, visit All About Cookies.
  • Log Files: Track actions on the site, collecting data such as your IP address, browser type, internet service provider, referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the site.

Additionally, when you make or attempt to make a purchase, we collect certain information, including your name, billing address, shipping address, payment information (like credit card numbers), email, and phone number. This is referred to as "Order Information."

In this Privacy Policy, "Personal Information" includes both Device Information and Order Information.

How We Use Your Personal Information

We primarily use the Order Information to process your orders (including payment processing, shipping arrangements, and providing invoices or order confirmations). We also use this information to:

  • Communicate with you;
  • Screen for potential risks or fraud;
  • Provide you with product or service information and advertising, in line with your preferences.

Device Information helps us screen for potential risk and fraud (especially your IP address) and generally improve and optimize our site, including generating analytics on how customers browse and interact with the site, and assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. This does not include text message originator opt-in data or consent; this information is not shared with third parties. For instance, we use Shopify to power our online store; you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how customers use the site; you can learn more about how Google uses your information here and opt out here.

Lastly, we may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests, or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you. For more information on targeted advertising, you can visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising through the following links:

You can also opt out of some services via the Digital Advertising Alliance’s opt-out portal.

Miscellaneous: You affirm that you have all the necessary rights, authority, and power to agree to these Terms and fulfill your obligations here, ensuring that no part of this Agreement or your actions under it will breach any other contract or obligation. Failure by either party to exercise any right does not constitute a waiver of any other rights. If any provision of this Agreement is found to be unenforceable or invalid, it will be limited or removed to the minimum extent necessary, so the rest of the Agreement remains in effect. Any new features, updates, or improvements to the Program will be subject to this Agreement unless stated otherwise in writing. We reserve the right to modify this Agreement periodically. Updates will be communicated to you, and you are responsible for reviewing the Agreement regularly. By continuing to participate in the Program after any changes, you accept the modified Agreement.

Do Not Track: Please note that we do not change our Site’s data collection and usage practices in response to Do Not Track signals from your browser.

Your Rights: If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise this right, please contact us using the information provided below.

Additionally, as a European resident, your information is processed to fulfill contracts (e.g., if you place an order through the Site) or to pursue our legitimate business interests. Please be aware that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention: We retain your Order Information for our records when you make a purchase through the Site, unless you request its deletion.

Changes: We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons.

Contact Us: For more information about our privacy practices, questions, or complaints, please contact us at support@clawcharms.com.